The Impact of COVID 19 on Shipping & Delivery
Due to the overwhelming demand for deliveries across the USA and the entire globe, as well as modified practices by our vendors/shipping partners to keep their workforce and customers safe, customers should anticipate parcel delays for the foreseeable future. Shipping companies responding to unprecedented parcel volumes have suspended all service guarantees, including Express mail. Therefore, we are unable to give you an accurate estimate of your parcel’s arrival date. Please use the provided tracking information to check online for the most up-to-date information on the shipment. Delays of several days or even weeks are not uncommon at this time. Further, INVENTORY LEVELS ARE NOT ALWAYS REFLECTING CORRECTLY. SOME VENDORS REPORT DELAYS OF +45 DAYS TO DUE TO RAW MATERIAL SHORTAGES!!
We will continue to be here to support you as our customer, before, during, and after the buying & shipping process. However, due to these long and universal delays, we are not able re-ship orders or flag them for investigation with the same expediency, as we were able to prior to the delays associated with the COVID-19 pandemic. Thank you for being our customer, and we appreciate your support more than ever at this time.